tusk
tusk · Support

How can we help?

Answers to common questions, and a real person when you need one.

Write to us at hello@redreef.studio

Tell us your device (for example iPhone 17 or a MacBook Air), its iOS or macOS version, and what happened. Screenshots help. We read every message.

Getting started

What's the difference between an area and a project?

An area is a part of your life that never finishes, like Work, Home or Health. A project is something with an end, like "Move flat": it has steps, and it's complete when they're all done. Projects can sit inside an area.

What can I type in a new to-do?

Write it as you'd say it. "Call the bank tomorrow at 3pm #finance" gives the to-do tomorrow as its day, a reminder at 3pm and the tag finance. tusk also understands words like "tonight", "next friday", "in 2 weeks" and "every monday". It's all read on your device.

What's the difference between When and Deadline?

When is the day you plan to do it, and puts the to-do in Today on that day. Deadline is the day it's due. A to-do can have both, for example "start on Monday, due on Friday".

How do repeating to-dos work?

Open a to-do and choose Repeat. It can repeat on a schedule (every Monday) or a while after you finish it (two weeks after done). When you tick it, the next one appears with its dates moved on. Untick it straight away and the next one goes again.

Widgets, reminders and Live Activities

How do I add a tusk widget?

Touch and hold an empty part of your Home Screen until the apps jiggle, tap Edit, then Add Widget. Search for tusk, choose a size and tap Add Widget. Tap the circle beside a to-do to tick it without opening tusk.

My reminders don't arrive

Check that notifications are allowed in Settings › Notifications › tusk, and that a Focus isn't silencing them.

How do I keep a to-do on my Lock Screen?

Open the to-do and start its Live Activity. It stays on your Lock Screen and in the Dynamic Island, with a timer, until you tick it or end it.

Sync, purchases and family

What's free, and what does the unlock add?

tusk is free for one area and two projects, on one device. The unlock is a one-time purchase that adds unlimited areas and projects, iCloud sync between your devices and the other app icons. There's no subscription.

How do I sync between iPhone, iPad and Mac?

Sync is part of the unlock. On each device, sign in with the same Apple Account with iCloud turned on, then turn on iCloud Sync in tusk's settings. It takes effect the next time you open tusk. Your to-dos sync through your private iCloud, and we never see them.

Do I need to buy tusk again for my iPad or Mac?

No. It's one purchase for every device with the same Apple Account. On a new device, tap Restore Purchase in tusk's settings if it isn't unlocked yet.

Does Family Sharing work?

Yes. If you use Family Sharing with purchase sharing turned on, everyone in your family group gets the unlock, on all of their devices too. They may need to tap Restore Purchase once.

How do I get a refund?

Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com.

What happens to my to-dos if I lose the unlock?

Nothing is hidden or deleted. You keep everything you have; you just can't add more than the free limits until it's unlocked again.

Working with till

How do tusk and till work together?

till counts down to your events. When an event needs some getting ready for, open its More menu (⋯) in till and choose Move to tusk or Plan in tusk: its checklist becomes a tusk project. From a project in tusk, choose Count Down in till in the More menu to give it a countdown.

The Before Your Events widget shows what's left to do before your countdowns. Each app works fine without the other.

On the Mac

How do I get tusk on my Mac?

tusk runs on Macs with macOS 26 or later. Get it from the Mac App Store with the same Apple Account you use on your iPhone. Your unlock carries over, and with iCloud Sync on, so do your to-dos.

Are there keyboard shortcuts?

⌘N adds a to-do, ⇧⌘N adds a heading in a project, and ⌘1, ⌘2… jump to Inbox, Today and the other lists. Right-click a to-do for everything else.

Your data

How do I delete everything?

Deleting the app removes everything stored on that device. If you used iCloud Sync, remove tusk's iCloud data in Settings › your name › iCloud › Manage Account Storage.

Privacy

tusk collects no data at all. Read the privacy policy for the details.